A Guide to Subject Matter Expert Tickets
In the intricate ecosystem of IT support, the quality of communication in ticket submissions can significantly influence the efficiency of problem resolution. Imagine walking into a dense forest, each tree representing a different issue or ticket awaiting resolution. Just as a seasoned guide can navigate these woods with ease, providing clear...
Fact Prank with Powershell
I love a good prank. Sometimes pranks need to challenge us. I coded a good prank and it requires a scheduled task and a little bit of PowerShell. The idea behind the prank is the computer will alert you with a beep, then read a random fact to you. Then it closes off...
Batch – Chrome and Self-built URLs
A previous job of mine had a unique issue. Unstandardized google chromes and self-generated icons. Both of these issues caused a lot of heartaches. Today I will show you how I solved the issue of unstandardized google chromes with batch. At the time the company's...
Group Policy How-To – Folders
Whenever we get a new client, one of the first things we do is create a new folder on the root of C called temp. If that client has a group policy we create a policy just for that. This guide is a simple one, it's how to create a folder with group policy. This post...
