A Guide to Subject Matter Expert Tickets
In the intricate ecosystem of IT support, the quality of communication in ticket submissions can significantly influence the efficiency of problem resolution. Imagine walking into a dense forest, each tree representing a different issue or ticket awaiting resolution. Just as a seasoned guide can navigate these woods with ease, providing clear...
Ping Test with PowerShell
Anyone who has been in IT long enough has performed a Ping Test. A simple ping and IP address. Most of us have used the "Ping 8.8.8.8 >> c:\pingtest.txt" to see how many times something failed. But did you know you can do the same thing with PowerShell? It's also much...
Run as an Administrator
When building out scripts, we must consider different ways they will fail. One of the ways I have seen them fail is through the UAC of a computer. The script needs to be run by an administrator. The question is, How do you check if you are running as an Administrator?...
Test a Registry Value with PowerShell
The other day I needed to test if a registry key was present on an end user's computer and make it if it didn't exist. I performed a registry key value test with PowerShell. Since I was doing more than one, I pulled an older tool from my tool box for this one. It's...
