F.L.A.R.E Chat GPT
A Tuesday That Needed Structure Chaos greeted my Tuesday before coffee. Tickets screamed from three dashboards. A file server blinked like a sleepy raccoon. Meetings overlapped, because of course they did. Prompts to Chat GPT 5 sounded rushed and vague. Results came back scattered and oddly confident. Google failed me right when nerves felt loud....
A Guide to Subject Matter Expert Tickets
In the intricate ecosystem of IT support, the quality of communication in ticket submissions can significantly influence the efficiency of problem resolution. Imagine walking into a dense forest, each tree representing a different issue or ticket awaiting resolution....
WordPress in Docker with LDAP
A few weeks ago, we built WordPress in Docker. Today I want to go deeper into the world of docker. We will be working with a single WordPress instance, but we will be able to expand this setup beyond what is currently there over time. Unlike last time we will be...
AD User Audit with PowerShell
In the intricate web of modern network management, the security and integrity of user accounts stand paramount. "AD User Audit with PowerShell" isn't just a technical process; it's a critical practice for any robust IT infrastructure. Why, you ask? The answer lies in...
