It’s Ok to be you

It’s Ok to be you

Our American society is driven to force people to mask up and be something else. This is very true in IT. In IT, we are told we need to have a decade of rust experience, even though it isn't a decade old. Impossible standards are always around us, forcing us to believe that we must match those standards to be a valid person or employee. This is...

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Mitel Director NCC logs

One of the things that have helped me throughout my struggles with Mitel/Shoretel is the NCC logs inside the shoreline data folder. These logs can be hard to read, and very aggravating. Let's look at a log example. Below is a table that explains each of the call...

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