A Guide to Subject Matter Expert Tickets
In the intricate ecosystem of IT support, the quality of communication in ticket submissions can significantly influence the efficiency of problem resolution. Imagine walking into a dense forest, each tree representing a different issue or ticket awaiting resolution. Just as a seasoned guide can navigate these woods with ease, providing clear...
Install Perch with PowerShell
Perch is an event log tracker that can catch a lot of useful information. I like perch because it captures failed login information. It's easy to sort and exportable. This is why many companies use the software. There are some gatchya's with perch installs though. If...
Wait for service to appear – PowerShell
This past week I had to install a piece of software that took 30 minutes to install. The software had multiple levels of processes that made the -wait feature completely useless. The best way to know the software was installed is to detect the service names. Thus you...
Microsoft Graph API – Powershell, Download user Images
In my previous post, we went over how to Grab user information from a client. Today we will be going over how to Download User Images with Graph API. This piece is very straightforward until you get to the graph link. There is a unique limitation to PowerShell quotes...
