A Guide to Subject Matter Expert Tickets
In the intricate ecosystem of IT support, the quality of communication in ticket submissions can significantly influence the efficiency of problem resolution. Imagine walking into a dense forest, each tree representing a different issue or ticket awaiting resolution. Just as a seasoned guide can navigate these woods with ease, providing clear...
It’s Ok to be you
Our American society is driven to force people to mask up and be something else. This is very true in IT. In IT, we are told we need to have a decade of rust experience, even though it isn't a decade old. Impossible standards are always around us, forcing us to...
WordPress for Free
Today's post is a formula that you can use to get a decent server and install WordPress on it. This is the setup for this site, and it works like magic. This is a self-hosted WordPress for free. Oracle Always Free Teir Oracle offers an always free tier for servers....
Uncover Starred-Out Passwords
I was inside my unifi controller a while back and the new update had starred out the radius password. The documentation had yet to occur on the radius password. So, I used a simple HTML trick with my firefox to change the stars to clear text. This is how you can...