Systems Engineer, local to the upstate.
I'm David Bolding, aka The Random Admin, out of Easley, SC. I help small and mid-size companies tighten Microsoft 365, identity, endpoints, networking, backup solutions, and more. I'm not a big firm, and I'm not here to force sales down your throat. I just want to help grow our community together.
- Based in Easley, South Carolina
- Servicing all of the Upstate South Carolina
- Best suited for 5 to 500 seat companies
- Churches, Mom and Pop shops, Local Governement
Services
Let's get to work
Active Directory assessments & cleanups
I audit your on-prem AD, find the issues, and fix them. Keeping disturbances to a minimum.
- Stale users, computers, and groups
- OU structure and Group Policy review
- Privileged access tiering
- Sync health with Entra Connect
Entra ID assessments & cleanups
Identity is where most breaches start. I strengthen Entra to slow down the hackers.
- Conditional Access design
- MFA coverage and reporting
- Guest, app, and consent cleanup
- Role and PIM hygiene
Microsoft Intune & endpoint management
Repeatable device setup, real compliance, and Autopilot that actually works, and more with Intune or other RMM tools.
- Autopilot and deployment profiles
- NIST compliance baselines
- App packaging and updates
- Mobile Rollouts
SharePoint & file share migrations
File shares to SharePoint and OneDrive, planned and tested so permissions and links survive the move.
- Discovery and permission mapping
- Phased migration waves
- Teams and OneDrive integration
- End-user training handoff
Backup & recovery
A system without a backup is a system waiting to fail. Let's create a backup solution that is affordable and meets your needs.
- Veeam architecture and sizing
- Immutable repos and tape
- Microsoft 365 backup coverage
- Restore drills and runbooks
Light networking & security
Right-sized networking for SMBs. Clean VLANs, firewall policy, and the unglamorous pieces that prevent outages.
- Cisco Meraki, Fortinet, pfSense
- VLANs, DNS, DHCP, RADIUS
- Wi-Fi and remote site links
- VPN setups
Approach
How I actually run an engagement
Many small businesses I collaborate with find that a lengthy 40-page strategy deck isn't necessary. They are looking for someone who can thoughtfully assess their current setup, identify the subtle issues that need attention, and address them in a way that maintains the flow of the workday.
I enjoy creating smooth transitions, consistent procedures, and transparent evaluations before implementing significant changes. Documentation is an integral part of every engagement, designed into the process rather than treated as a separate phase that comes with an additional cost later on. Once I finish, your team or the next admin can take over from there.
I am just one individual, so I approach the scope with clarity. If a project requires a larger team, a hardware vendor, or a specialist beyond my skills, I will communicate that openly and assist you in finding the best fit.
Listen
Lets connect over a 30 minute call
Look at what you actually have
My goal is to see where you are and provide that back to you in wirtten plain english. The Risky stuff at the top and the cosmetic stuff at the bottom.
Pick the next few fixes together
Once I have a clear picture, we will decide together what to touch and what not to touch.
Documentation
No one should start from zero. However, that's a harsh reality for most for various reasons. I will document my finds. This way the next admin isn't starting from zero.
engagements
Ways small businesses bring me in
Project work, fixed scope
A migration, a cleanup, a rollout. We agree on the deliverable up front. Common ones: file share to SharePoint, Intune rollout, Entra hardening, Veeam standup, AD tiering.
Microsoft admin
A few days a month of senior Microsoft 365 help, so your internal team or generalist MSP has backup on the harder identity, Intune, and SharePoint work.
Assessment and roadmap
One- or two-week deep dive of your tenant and on-prem. You walk away with a written prioritized fix list, even if you don't hire me to do the work.
Second opinion / rescue
A migration that stalled, a tenant that grew sideways, an MSP relationship that isn't working. I come in, sort the facts from the noise, and recommend the next safe step.
Limits
What are my limits
24/7 help desk
I am a single person working a full time job. My goal is to build this out and one day replace this section with, yes.
Sell you unneeded stuff
My goal isn't to get rich. My goal is to help my community. I do have partnerships that can help you out if you need a product.
Beyond My Skills
I don't want to waste anyone's time. If there is something I know for a fact I don't know how to do, I will tell you. I will stay in my lane when it comes to my skill sets.
Technical Debt
One of my goals is to avoid leaving you confused or with unresolved issues. We want to keep that technical debt as low as possible with good documentation.
Proof
The things I have done recently
Zebra scanners under Intune
Directed the Intune rollout for 300 ruggedized scanners and cut endpoint setup time by 40 percent through a repeatable Autopilot-style process.
Less onboarding and offboarding toil
PowerShell and Graph automation that removed repetitive admin mistakes and shortened user lifecycle work by roughly 40 percent in a high-turnover environment.
SMB tenants supported
Years inside managed services. More than 20 SMB and public-sector tenants: AD, Intune, Veeam, networking, and the human side of support, which is most of it.
Migrations and modernization
Exchange to Microsoft 365, file shares to SharePoint, on-prem identity to Entra-aware identity. Done with rollback plans and end-user communication.
Privileged access cleanups
Built tiered admin models that organize privileged accounts and high-risk systems so they are easier to control, audit, and explain to leadership.
Backups that actually restore
Immutable Veeam workflows with tape for offline copies, plus Microsoft 365 backup coverage and tested restores. Not just green checkmarks on a dashboard.
Stack
Tools I work in every week
- Microsoft 365 Admin
- Entra ID/Idenity
- Intune
- Sharepoint
- Exchange Online
- Purview
- Autopilot
- Teams
- Defender
- Graph API
- Powershell
- PowerAutomate
- Compliance
- Configuration Pofiles
- Conditional Access
- Active Dirctory
- Veeam
- Fortinet
- Window Servers
- Linux Servers
- Hyper-V
- VSphere
- Ninja One
- Kaseya One
- Azure
- Tenable
- AI Tooling
- WordPress
- vb.net
- Pfsense
FAQ
Common Questions I Get
Where do you work and do you come on site?
I'm based in Easley, SC and work primarily across the upstate: Greenville, Anderson, Pickens, Spartanburg, and Oconee counties. Most engagements are a mix of remote work and on-site visits when something needs hands on hardware.
Are you replacing my current MSP?
Usually no. I most often work alongside an existing MSP or internal IT person and take on the deeper Microsoft 365, identity, Intune, and SharePoint work that doesn't fit their day-to-day. If you do need a full handoff, I'll help plan it.
How do you price the work?
Fixed-scope projects are quoted as a flat fee with a written statement of work. Assessment and roadmap engagements are priced by week. Ongoing fractional admin work is a monthly retainer based on hours. No surprises and no auto-renew traps.
Will you sign an NDA?
Yes. I'll also use yours rather than insisting on mine.
Do you do break-fix help desk?
That's not the core of what I do. If you only need general end-user help desk, a traditional MSP is a better fit and I'm happy to recommend one. I focus on the senior Microsoft and infrastructure work behind the help desk.
What does a first call look like?
30 minutes, no pitch. You tell me what's going on: the tenant, the team, what's broken or feels risky. I either propose a small engagement, point you at the right kind of help, or tell you it's already fine.