A Guide to Subject Matter Expert Tickets
In the intricate ecosystem of IT support, the quality of communication in ticket submissions can significantly influence the efficiency of problem resolution. Imagine walking into a dense forest, each tree representing a different issue or ticket awaiting resolution. Just as a seasoned guide can navigate these woods with ease, providing clear...
Handle with PowerShell
Lets talk about Handle. Handle is an amazing program that allows you to see which program has access over a folder or file. This is a sysintel tool. Working with handle inside your powershell script is not a native thing. The first thing you will want to do is...
Finding Old Snapshots with PowerShell
Do you need to find Old Snapshots on a hyper-v server? It's super easy. So, today we will go through how to get some basic information that allows us to make judgment calls. The Script - Find Old Snapshots $Date = (Get-Date).AddDays(-7) $Vms = Get-VM | where-object {...
Install Perch with PowerShell
Perch is an event log tracker that can catch a lot of useful information. I like perch because it captures failed login information. It's easy to sort and exportable. This is why many companies use the software. There are some gatchya's with perch installs though. If...
